Support

Answers to the things you might need while keeping tabs on your subscriptions and bills.

How do I add a subscription or bill?

Open Subkick, tap the + button, and choose Subscription or Bill. Pick a suggestion or type any name, then enter the amount, how often it’s billed, and the next payment date. You can edit those details later as they change.

Why am I not getting reminders?

Check that notifications are allowed for Subkick in iPhone Settings and that the payment has a next billing date. Reminder timing can be changed in Subkick’s settings. Reminders are scheduled on your device.

Where is my data backed up?

Your list is stored on your iPhone. When iCloud is available, Subkick also saves a backup in your iCloud Drive using your Apple account. If you reinstall the app, it may restore that backup automatically.

Can Subkick cancel a subscription?

No. Subkick helps you keep track of subscriptions and bills and can open a provider’s account or cancellation page. You must cancel with the provider directly. Marking a subscription as cancelled in Subkick only changes your Subkick list.

How do I remove my data?

Remove individual subscriptions and bills in the app, or use Settings → Clear all payments to empty the list. When iCloud is available, this also updates the app’s iCloud backup. You can manage Subkick’s stored iCloud data in your Apple account settings.

Still need help?

Email us with a short description of the issue and your iOS version. Please do not send payment card numbers or account passwords.